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Q.

Bpo means what

Tags: bpo
Asked by govind shetgoankar, 28 May '07 02:08 pm
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Answers (9)

1.

Business process outsourcing
+12 education & good communication skill and LOT OF STAMINA with willingness to work ODD HOURS (read night shifts) go for WALK-IN interviews for a call center job.
There are many options. A typical call centre can be voice or non-voice process based. A voice call centre usually requires direct interaction with clients or customers via phone. A non-voice call centre does not require this interaction via phone; however, you may still be interacting with the client or customer through chat or e-mail.
BPOs structure more or less looks like this.
Customer Service Representatives
Evidently, the most important part of a call centre or BPO is the frontline workforce. They are the people who actually do the job. They are the face of the company to international clients. They have the most critical and highly important job profiles.
Customer service is a broad category and there can be various core or specific work profiles within its sphere like inbound enqu ...more
Answered by PANIWALA A, 25 Jul '07 06:37 pm

 
  
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2.

Business process outsourcing
Source: yes
Answered by vijay kumar, 30 Oct '12 06:52 pm

 
  
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3.

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments of its supply chain.[1] In the contemporary context, it is primarily used to refer to the outsourcing of business processing services to an outside firm, replacing in-house services with labor from an outside firm.

BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact centre services.

BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighboring (or nearby) country is called nearshore outsourcing.

Visit http:/ ...more
Source: http://en.wikipedia.org/wiki/Business_process_outsourcing
Answered by Sathish, 10 Dec '11 07:35 pm

 
  
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4.

BPO is Business Process Outsourcing. Client Outsource the
work to us to implement technology solutions so we can
facilitate the process which plays role of magnet to pull
the business to them. In a way we facilitate their Business
Process by giving technical or software solutions tailor
made for the process. Its not at all a sales Process. As I
said they provide technical or functional services to
client to implement their Process flow....like automation,
enhancements etc. So we help them to run their business. We
don't provide processes. That they define. We give ...more
Source: google search
Answered by anil garg, 05 Apr '11 01:11 am

 
  
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5.

What is bpo
Answered by jaleel syeds, 22 Dec '10 02:56 pm

 
  
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6.

Bussiness process out source
Answered by sunil, 09 May '10 10:13 am

 
  
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7.

Business Process Outsourcing
Answered by tanmoy nath, 28 May '07 02:11 pm

 
  
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8.

Business process outsourcing.
Answered by vipin mehrotra, 28 May '07 02:10 pm

 
  
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9.

Business Process Outsourcing
Answered by Devaa, 28 May '07 02:09 pm

 
  
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