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Q.

Elobrate the importance of grievance handling

Tags: relationships, education, cars & bikes
Asked by jyoti saxena, 15 Nov '09 01:52 am
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Answers (4)

1.

Handling the grievances of any person in any organisation is of paramount importance. That is why, the government has made it mandatory to have a Grievance Committee in all the offices to address this problem. The Grievance Committee comprises representatives of the employees from all the groups and also the management. This helps the aggrieved to present their cases which the Committees discuss in the presence of the aggrieved and try to resolve the issue. The output of the organisation increases with such forum being made available to their employees.
Answered by Francisco, 15 Nov '09 02:43 am

 
  
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2.

Importance of Grievance Handling

Concept of Grievance, Causes of Grievance, Need for a Grievance Redressal Procedure, Effective Grievance Redressal, Steps in a Grievance Redressal Procedure, Grievance Redressal Procedure in Unionized Organizations, Legislative Aspects of the Grievance Redressal Procedure in India, Conflict Resolution

Chapter Summary

A grievance is a sign of an employee's discontentment with his job or his relationship with his colleagues. Grievances generally arise out of the day-to-day working relations in an organization. An employee or a trade union protests against an act or policy of the management that they consider as violating employee's rights.

One of the effective ways of minimizing and eliminating the source of an employee's grievance is by having an open door policy'. An open door policy'facilitates upward communication in the organization where employees can walk into a superiors'cabin at any time and express their grievances. The National ...more
Answered by radhikamruta, 15 Nov '09 04:23 am

 
  
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3.

Just realize the fact that others are as divine as you are ..
Answered by Praveen Kapur, 15 Nov '09 02:03 am

 
  
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4.

Grievance should not be allowed to sink too deep. Learn to handle grievance by first expressing it, then following up if any action has been initiated, then satisfying yourself whether you are adequately convinced. It will depend on what grievance you are referring to.
Answered by Rajendra G, 15 Nov '09 01:57 am

 
  
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