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Q.

Disturbing news---voice based BPOs may shift their base from India to Latin America. What is the reason? Cant we prevent it? Your views?

Asked by Good Citizen, 05 Apr '10 03:52 pm
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Answers (5)

1.

Yes dear, it was bound to happen sooner or later & the main reason for it being the cost effectiveness of the companies had hit a low due to the strengthening of rupee along with other issues such as high attrition rates adding on to their overall expenses. Now, only those players will stick to outsourcing to India which would be because of the quality of work which is done here as cost advantage has been more or less lost!!
Answered by dharamender nebhnani, 06 Apr '10 09:00 pm

 
  
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2.

Well, this kind of thing happens all the time when u go in for JOB WORK, which is why I NEVER support ANY job work as a policy 4 India. This is one of the days when I miss the USSR. When u got a Soviet purchase order , there was a differentiation between JOB WORK and a partnership. The Soviet buyer clearly told u whether he was going in for Jobwork or for a partnership. If he was going in for a jobwork, the unit price of the good or service would b higher.

But in today's world, corporates approach a local economy on the guise of a partnership, secure prices of the service or good in a partnership mode but then do job work.

The only way to shield u r country from these fluctuations is to approach the international market as an end product economy rather than as a jobwork economy.

An end product economy in Indian IT is when we start competing w/ Microsoft and Electronic Arts rather than slaving away doing minute processes and maintaining tech support 4 them.

As far as IT ...more
Answered by A Moin, 06 Apr '10 04:46 am

 
  
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3.

I have not heard that news. But in India, we have more people speaking English than England itself. Our English had been our strength and it is my opinion that those companies shifting to Latin America would find the services be far below the quality, promptness and accuracy that comes from India.
Answered by Mona Bernard, 05 Apr '10 03:58 pm

 
  
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4.

Have not heard about it so far
Answered by krish, 05 Apr '10 04:52 pm

 
  
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5.

No idea,, economy has its own way
Answered by conviction, 05 Apr '10 03:53 pm

 
  
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