Q.
What is the full form of BPO, DSA?
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full form of bpo,
dsa
Asked by Mau Bhatt,
09 Jun '07 05:08 pm
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Answers (6)
1.
+12 education & good communication skill and LOT OF STAMINA with willingness to work ODD HOURS (read night shifts) go for WALK-IN interviews for a call center job.
There are many options. A typical call centre can be voice or non-voice process based. A voice call centre usually requires direct interaction with clients or customers via phone. A non-voice call centre does not require this interaction via phone; however, you may still be interacting with the client or customer through chat or e-mail.
BPOs structure more or less looks like this.
Customer Service Representatives
Evidently, the most important part of a call centre or BPO is the frontline workforce. They are the people who actually do the job. They are the face of the company to international clients. They have the most critical and highly important job profiles.
Customer service is a broad category and there can be various core or specific work profiles within its sphere like inbound enquires, outbound calls, help des ...more
Answered by PANIWALA A, 25 Jul '07 06:40 pm
There are many options. A typical call centre can be voice or non-voice process based. A voice call centre usually requires direct interaction with clients or customers via phone. A non-voice call centre does not require this interaction via phone; however, you may still be interacting with the client or customer through chat or e-mail.
BPOs structure more or less looks like this.
Customer Service Representatives
Evidently, the most important part of a call centre or BPO is the frontline workforce. They are the people who actually do the job. They are the face of the company to international clients. They have the most critical and highly important job profiles.
Customer service is a broad category and there can be various core or specific work profiles within its sphere like inbound enquires, outbound calls, help des ...more
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2.
BPO- Business Process Outsourcing
DSA - Desk Selling Agents
Answered by lokesh kumra, 09 Jun '07 05:10 pm
DSA - Desk Selling Agents
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5.
Business process outsourcing . direct selling agent .
Answered by SUJATA CHAKRABORTY, 09 Jun '07 05:09 pm
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6.
BPO stands for Business Process Outsourcing
DSA - Desk Selling Agents
Answered by Subarna Dhara, 09 Jun '07 05:08 pm
DSA - Desk Selling Agents
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