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Structure of quality circle

Tags: education, electronics, science
Asked by varun bhasin, 30 Sep '09 02:48 pm
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The Japanese participative management philosophy of Quality Circles (QCs) recognizes that the people doing the work know more about how to improve the way work is done. Quality Circles provides a structure in which workers, after being trained, identify, analyze and solve work related problems, implementing solutions where possible. United States manufacturing companies caught on to QCs in the 1970s. By the early 1980s Quality Circles were being implemented in school systems, governments, hospitals, banks and in other white collar or service areas. One of the later areas to use Quality Circles was data processing. This paper first presents an overview of the philosophy and structure of Quality Circles; it then features three viewpoints from individual organizations who pioneered Quality Circles in the data processing field in the United States. These organizations are the US Army DARCOM Automated Logistics Management Systems Activity, the Federal Systems Division of IBM and McDonnell D ...more
Answered by jameel ahmed, 30 Sep '09 02:55 pm

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