When biggies like Reliance entered the retail market it was feared that they will wipe out the petty retail vendors. But it did not make any significant dent on the business of these small guys in spite of the discount offered by these biggies. What is the reason?
(2)I also found that the items are not arranged in a more professional way. Moreover, customer service as far as returning an item is found lacking. As far as all big companies are concerned, they do not give a damn to this very important area of customer service.
(3)Compared to Metro or Wall Mart or Carrefour, Reliance Retail is simply small and not professional. Even Big Bazar shops are better. It clearly shows that Reliance did not do its homework properly.
(4)Contrary to the popular belief, I did not see any big discounts being offered in Reliance Retails.
(5)It is still a myth that the organized retails would drive away the local small / petty traders. Ingeniou ...more