My friend is arriving from srilanka for a holiday with us in Mumbai.she has taken a return ticket after four days on Srilankan Airlines.now if we want to extend her stay will the airline refund her amount or adjust to the price of the new ticket??/ Confusedplsss help.
Lol..it is not unusual for one to cancel and re-book a ticketIm sure Srilankan Airlines would also do it but it depends on what type of ticket your friend has boughtif a non-refundable one then I dont think its possible to refund. Also the earlier you cancel the same the better. Check with your friend the type of ticket and then look up sites like http://www.cleartrip.com/flight-booking/srilankan-airlines.html which would allow to understand the status better.