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Q.

Can't open rediffmail -says maintenance problem, but opens for other's accounts -any one know why?

Tags: relationships, health, education
Asked by Malathi Limaye, 20 Jan '10 07:16 am
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Answers (7)

1.

Do not worry, it will open.
Answered by mayookh, 28 Jan '10 04:21 pm

 
  
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2.

Problems in accessing Rediffmail
---------------------------------

Root Cause:

On January 19th, 2010 between 01.30 and 3.30 am, a critical maintenance activity was scheduled to upgrade the Rediffmail infrastructure. During this maintenance window, users would have experienced degraded performance while accessing their mailboxes. While performing the activity there was a technical snag followed by H/W failures which resulted in a hardware grid hosting a block of mailboxes going offline.

Impact:

During this time, users with mailboxes residing on the affected hardware grid, faced issues in accessing it. Delivery of incoming mails was also partially affected and delayed. ...more
Answered by Farm 1, 21 Jan '10 11:26 am

 
  
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3.

I had the same problem and I emailed support. They replied saying that the site is under maintenance. I could re-login into my account today but I have no past emails. Just one from Rediff saying that my past emails will be restored soon. In the meantime I can use it normally. I have a sinking feeling that all my past email is lost forever. No doubt that I will never be using Rediffmail ever again.
Answered by Seshadri Sarkar, 21 Jan '10 07:20 am

 
  
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4.

This is a general across the board complaint... either rediff has gone on a major maintenance excercise... as lot of members are saying ..or we are under Chinese hacker attack... but lot of members have been able to open their accounts by trying again and again... best of luck..
Answered by Deepak Joshi, 20 Jan '10 08:28 pm

 
  
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5.

I also have the same problem for last 2 days. Are you sure if has to to do with phishing (?)
I have used another rediffmail account (which works) to send a custormer support help. no
answer
Answered by Dr. Narender Pendkar, 20 Jan '10 02:33 pm

 
  
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6.

Rediff facing net prob.
Answered by yusuf syed, 20 Jan '10 08:59 am

 
  
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7.

It happens, there are few glitches. It will open in a while, keep trying.....:-)
Answered by Jiya Sahgal, 20 Jan '10 07:21 am

 
  
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