TTML TRAI Survey
TRAI engaged TUV South Asia, an independent agency for assessing the Quality of Service provided by Basic and Cellular mobile service providers and customer perceptions of the service for quarter ending 31st March 06.Customer perception related to operators service was assessed for defined parameters.
The Snapshot of the Report dated 28 July 08:
Customer Satisfaction Survey for Mobile
TTML Ranked No.1 in TRAI Survey
No.1 in Overall Customer Satisfaction both in Mumbai and Rest of Maharashtra. TTML is the only operator to meet the benchmark in Mumbai
No.1 in Network