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Q.

Dear sir,
With Due respect i have to inform you that i was using an airtel post paid connection 98*****98. i stopped using this no from feb 2007. becouz outstanding amount Rs 3500 is more the i use. whenever i was contacted by airtel personally i advised them that i am willing to pay the bill but please allow me some time.
Then they stopped contacting me and suddenly yesterday a person named Mr. R.K. verma who advised that he is legal advisor of Airtel called my parents and other relatives and spoke with them rudely and threatened. what should i do.

Asked by sandy rawat, 26 Nov '08 02:32 pm
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Answers (7)

 
1.

Mr.Vermaost likey works for a collection agency. If he calls again tell him to communicate in writting and ask him if he works for a collection agency and also ask him to show you the proof via post of his relationship with Airtel. You see, large companies send unpaid accts. to a collection agency and after that the co. becomes out of the picture so it is unlikely that you'll hear from Airtel again but only from persons working for the collection agency. They keep 50% of the retrieved amount and the rest goes to Airtel. Tell them you will deal with Airtel only not anyone else. I think if you maintain your position they leave you alone.
Answered by mahesh chandra, 26 Nov '08 02:53 pm

 
  
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2.

Pay the bill as soon as possible
Answered by prashant prashar, 26 Nov '08 02:41 pm

 
  
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3.

Customer court is the best option but if you hesitate in doing so.. pay the dues and throw the sim on some...verma's face...
Answered by sanjay sharma, 26 Nov '08 02:38 pm

 
  
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4.

Dont be panic you also take the help of consumer redressel cell
Answered by jameel ahmed, 26 Nov '08 02:34 pm

 
  
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5.

File petition in consume court
Answered by Satya Pandey, 26 Nov '08 02:34 pm

 
  
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6.

Two options, pay the bill infull and final and get a letter to this effect from airtel.
second way is to file an FIR with your area s police station against this person R K Verma. what ever he is doing is also illegal.
Answered by iqbal seth, 27 Nov '08 09:13 am

 
  
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7.

Just ignore him and give him some "sukha dam" that you have filed a complaint against him with the police or you can actually file an FIR with the police against the person and airtel.
Answered by manoj thakur, 26 Nov '08 02:52 pm

 
  
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