I am trying to set up a "Domestic Inbound" call centre of not more than 10-15 seats. I would like to know the formal procedure to get a process of any company.
Can anyone also give me a ball park figure of the capital required.
So, the queries in line are--
1. Capital required?
2. How to get the process of a company?
3. Any Govt formality(obtaining the requisite licence etc) also required?
4. What Technical software or equipments would be required?(like CRM S/W, VOIP, Routers, Kind of phone/internet lines etc)
5. What are the different kind of services